Lily and Max
Custom Wood Name Sign: Layered Nursery decor, cut painted letters
FAQ
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
A: If item ships from our warehouse: If the item ships from our warehouse, we ship within 1-3 business days and regular shipping usually takes 2-5 business days in USA.
B: If the item ships from suppliers warehouse: If the item ships from our suppliers warehouse, processing time is 1-3 business days and shipping is 12-20 business days.
HOW LONG DOES IT TAKE TO MAKE AND SHIP HANDMADE CUSTOM ORDER?
*Birthday bodysuits/ shirts: processing 1-3 business days, plus 2-5 business days for regular shipping
*Birthday Sets: processing 1-3 business days, plus 2-5 business days for regular shipping
*Personalized, monogrammed items: processing 1-3 business days, plus 2-5 business days for regular shipping
*Tutus, Tutu Dresses: processing 2-5 business days, plus 2-5 business days for regular shipping
DO YOU ACCEPT RETURNS?
We strive to ensure to give our customers %100 satisfaction.
If the item/s shipped free from our suppliers warehouse OR
If the item/s shipped from our warehouse;
We gladly accept returns*, exchanges* - may be subject to a %10 restocking fee;
(Please see * below for excluded items)
Just contact us within: 3 days of delivery
Ship items back to us within: 7 days of delivery
Buyer responsible for both way shipping costs (to ship to seller and from seller to buyer)
Items must be unused and must be in original condition. Any worn, used or washed items can not be returned and can't be refunded. All exchanges and returns must be pre-approved before you send the item to us. If items are not in original condition and worn they will be shipped back at the customer’s expense.
For exchanges; new item will be sent after we receive the original item from customer.
ITEMS EXCLUDED TO REFUND OR EXCHANGES:
* Any custom products; Custom design shirts and body suits, custom tutus, etc., custom size headbands, custom size tutus, etc..
* Personalized products,
* Monogrammed products,
* Couture embellished tulle dresses,
* Birthday bodysuits or Shirts or Sets.
We encourage you to make sure with sizing, correct spelling for personalized items, correct letters for monogramming or correct numbers for birthday outfits.
If you would like to return your item, please contact us with your brief message includes your order number, reason of your return or exchange.
Because we are selling personal, custom, and seasonal products, we do not accept returns. Thank you for your understanding.
CAN I PICK-UP MY ORDER FROM LILY AND MAX STORE RETAIL LOCATION?
Only orders made by phone or in person at our retail location will be available for pick up. Online orders are “direct ship” only to the customer.
DO YOU WHOLESALE?
Yes, please call or send an e-mail for more information. info@lilyandmax.com
Nursery decor
🌴 Listing Image Details🌴
Background color: WHITE paint
Name color: Sage Green
First Name Font: Flemington
Middle Name Font: BEAST
🌴WHICH SIZE IS POPULAR?🌴
Standard Crib Size is 52" in, therefore our most popular seller is 36".
If you want the name sign look nicely proportioned over the crib we recommend min 36"
If you will hang the sign anywhere else in the blank wall, any size would look nice depends on your imagination.
🌴Please keep in mind! The names with a lot of letters will be shorter in width to fit the selected length. If the name has few letters then width will be longer and sign will look bigger than the name has many letters. Please see sizing guide for more info.
🌴HOW FONTS WORK?🌴
Most importantly we do copy and paste the names from records and design the signs exactly how you record the name in the personalization box. So, please make sure you record the name exactly hoy you want to see it by making sure on the upper and lower cases. Please check the FONT OPTIONS chart to see if the font is only available in upper case or not since some fonts only available in upper case style.
During designing digital format, we do scale the middle name accordingly and smaller than the first name. We also place the middle name towards to right side as seen on the listing photo, however we may need to move it to the left , middle or more right depending on the first name letters and the font.
FONT VISUAL https://app.fontvisual.com/showcases/6d4c7319-d2ed-46bd-8ea9-ba4d9ac4cdb0
🌴SIGN DETAILS🌴
WHAT IS BASE?: Base is the attached background (BACKER) where we placed the letters on. It is 1/2 thick birch wood and can be painted in White or stained.
-For these signs we use 1/4" letters
and
1/2" birch wood base
-You can select your color for the LETTERS from "COLOR OPTIONS" Chart.
-You can select your BASE color from " STAIN OPTIONS" Chart.
-Natural wood has unique grain and knots that cannot be altered and each piece is unique and different on its own.
-The signs are measured by the width from left point of the sign to right point of the sign
- Each style of font has different height as a result of that height of your sign will vary depending on the font style and name length. Height of the names have many letters will be shorter than the names have less letters. See " SIZING GUIDE" in the listing description pictures for more info.
🌴 HANGING🌴
The signs WITH BASE come with a detached D ring or sawtooth hanger ( depends on the sign) that can be attached with a screwdriver.
The signs LETTER signs WITHOUT BASE DO NOT come with hanging hardware.
We recommend using command strips, double sided tape, or wall putty to hang the names.
We are not responsible of handling problems caused by desired hanging style and strongly recommend that following the provided guidance by the selected hanging system.
🌴 MOCK UPS🌴
We can provide 1 digital mock up per order, per request. Second or more will be for extra charge. Please contact us if you have any questions. Please keep in mind that request of mock ups may delay the current production time.
🌴 REFUNDS / REPLACEMENTS / PACKAGING🌴
Every sign is being made to order with personalized name. As a result of this, we can not offer refunds or replacements. Please keep in my, natural wood, such as wood grain or knots in the wood.
Please contact us within the first 48 hours of delivery with a photo of the sign, if the item is wrong.
If it is our mistake, we are happy to send a replacement.
We carefully package each order and we make sure that they are secure and steady in the box. If the item is damaged in transit by the courier, we can not be responsible from the damage. If you would like to purchase shipping insurance, please let us know.
🌴PROCESSING TIME🌴
Even though we ship 1-3 business days, processing times may change time to time. You can see the exact shipping dates in your receipt. Please convo us if you need for specific date and also leave your date needed by during checkout to " note to seller" box!
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SHIPPING:
We use Regular standard shipping by USPS which takes 2-5 business days in USA ( Please do not count weekends!)
Priority mail and Priority Express UPGRADES also available during checkout!
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Thank you❤
Custom Wood Name Sign: Layered Nursery decor, cut painted letters
$53.00
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